long-term user engagement
AdaRec: Adaptive Sequential Recommendation for Reinforcing Long-term User Engagement
Xue, Zhenghai, Cai, Qingpeng, Zuo, Tianyou, Yang, Bin, Hu, Lantao, Jiang, Peng, Gai, Kun, An, Bo
Growing attention has been paid to Reinforcement Learning (RL) algorithms when optimizing long-term user engagement in sequential recommendation tasks. One challenge in large-scale online recommendation systems is the constant and complicated changes in users' behavior patterns, such as interaction rates and retention tendencies. When formulated as a Markov Decision Process (MDP), the dynamics and reward functions of the recommendation system are continuously affected by these changes. Existing RL algorithms for recommendation systems will suffer from distribution shift and struggle to adapt in such an MDP. In this paper, we introduce a novel paradigm called Adaptive Sequential Recommendation (AdaRec) to address this issue. AdaRec proposes a new distance-based representation loss to extract latent information from users' interaction trajectories. Such information reflects how RL policy fits to current user behavior patterns, and helps the policy to identify subtle changes in the recommendation system. To make rapid adaptation to these changes, AdaRec encourages exploration with the idea of optimism under uncertainty. The exploration is further guarded by zero-order action optimization to ensure stable recommendation quality in complicated environments. We conduct extensive empirical analyses in both simulator-based and live sequential recommendation tasks, where AdaRec exhibits superior long-term performance compared to all baseline algorithms.
PrefRec: Recommender Systems with Human Preferences for Reinforcing Long-term User Engagement
Xue, Wanqi, Cai, Qingpeng, Xue, Zhenghai, Sun, Shuo, Liu, Shuchang, Zheng, Dong, Jiang, Peng, Gai, Kun, An, Bo
Current advances in recommender systems have been remarkably successful in optimizing immediate engagement. However, long-term user engagement, a more desirable performance metric, remains difficult to improve. Meanwhile, recent reinforcement learning (RL) algorithms have shown their effectiveness in a variety of long-term goal optimization tasks. For this reason, RL is widely considered as a promising framework for optimizing long-term user engagement in recommendation. Though promising, the application of RL heavily relies on well-designed rewards, but designing rewards related to long-term user engagement is quite difficult. To mitigate the problem, we propose a novel paradigm, recommender systems with human preferences (or Preference-based Recommender systems), which allows RL recommender systems to learn from preferences about users historical behaviors rather than explicitly defined rewards. Such preferences are easily accessible through techniques such as crowdsourcing, as they do not require any expert knowledge. With PrefRec, we can fully exploit the advantages of RL in optimizing long-term goals, while avoiding complex reward engineering. PrefRec uses the preferences to automatically train a reward function in an end-to-end manner. The reward function is then used to generate learning signals to train the recommendation policy. Furthermore, we design an effective optimization method for PrefRec, which uses an additional value function, expectile regression and reward model pre-training to improve the performance. We conduct experiments on a variety of long-term user engagement optimization tasks. The results show that PrefRec significantly outperforms previous state-of-the-art methods in all the tasks.